Frequently Asked Questions

Pactive is an app designed to help individuals and groups lead more active lifestyles, using activity tracking and social media to connect and inspire friends and family rather than focusing purely on fitness performance.

A Pact is a challenge set by a Pact Admin, who invites participants and chooses an activity such as steps, running, swimming, drinking water, five a day or sleep, with an optional reward or forfeit to add fun.

There is no limit – you can create or join as many Pacts as you like.

A User Pact can have up to 20 participants, though five or more tends to create a positive, supportive group.

Each person in a Pact can have a unique target, allowing people with different fitness levels or health conditions to take part and achieve their own goals with group support.

Forfeits and rewards add fun or a competitive edge to a Pact, acting as a simple incentive that should be relevant and meaningful to the participants.

For personal users, Pactive is free to download and use.

Yes, you can easily connect your existing social media account and choose what to upload and how often.

Open Pacts for businesses are launching in early 2019, allowing socially responsible businesses to use Pactive to support customers' healthy lifestyles and promote their brand.

Open Pacts for charities are launching in early 2019, enabling fundraising opportunities and helping charities reach and improve the health of their supporters.

Check that Pactive is connected to Apple Health or Google Fit in your settings, confirming the connection via the blue tab at the top of the home page.

You're asked to sync contacts when creating or joining a Pact; if declined, you can enable it later from your profile settings.

Select the track button in the middle of the bottom navigation and add specific data to the relevant activity, for example one glass of water.

Pactive requires iOS 10 or 11 on an iPhone 5, 6, 7, 8, X or XS.

Visit the 'General' section in settings, select background app refresh and switch it on.

Select the Pacts icon on the bottom of the home screen to view the Pacts you're currently part of.

Pactive is downloadable on Android mobiles with 360×640 resolution running OS version 7 or 8.

The activity feed provides updates on your Pacts and progress; tapping a notification takes you straight to the relevant area, such as a Pact invite.

Only the Pact admin can change targets, via the members section within the Pact; other participants can message the admin to request a change.

Tap the three buttons at the top corner of the Pact and select leave Pact.